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Charity Care

It is the policy of Confluence Health not to exclude, deny benefits to, or otherwise discriminate against any person on the grounds of race, color, national origin, gender, sexual orientation, marital status or on the basis of disability or age in the admission to, participation in, or receipt of the services and benefits of any of its programs and activities or in the employment therein, whether carried out by Confluence Health directly or through a contractor or any other entity with whom Confluence Health arranges to carry out its programs and activities. To see a list of providers who are covered by Confluence Health's Charity Care Policy, as well as a list of providers who are not, click here.

Please mail or fax your completed application to Confluence Health (including all documentation). Be sure to keep a copy for yourself.

  • Mail: Confluence Health, Patient Services Department, P.O. Box 361, Wenatchee, WA 98807.
  • Fax: (509) 665-3494, Attention: Charity Care.

If you need assistance filling out the charity care application, please call Patient Services at (509) 436-4020 or visit any of the following locations below. To submit your complete application in person, please visit one of our following Patient Services areas:

  • Confluence Health I Omak Campus: 916 Koala Dr. Omak, WA 98841. Hours: Monday–Friday, 7 a.m. to 4 p.m. Phone: (509) 826-1800.
  • Confluence Health I Moses Lake Campus: 840 E. Hill Ave, Moses Lake, WA 98837. Hours: Monday–Friday, 8 a.m. to 5 p.m. Phone: (509) 764-6400.
  • Confluence Health I Mares Campus: 820 N. Chelan Ave., Wenatchee, WA 98801. Hours: Monday–Friday, 8 a.m. to 5 p.m. Phone: (509) 663-8711

For more information, contact Patient Financial Services at (509) 436-4020, (888) 499-4801 (toll free) or charitycare@confluencehealth.org.

Charity Care Policies, Applications and Brochures:

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