Interpretive Services

At Confluence Health, we believe you have the right to receive information and participate in the planning of your care in a language you can understand. If you or a family member has a special communication need—such as interpretive services, TDD services or telephone amplifiers—please tell a Confluence Health employee.

• Local, state-certified medical interpreters are available 24 hours a day, 7 days a week to provide Spanish, Russian and American Sign Language (ASL) interpretive services using computers with web cameras.

• On-site interpreters are available between the hours of 7 a.m. and 6 p.m. They can be at the hospital within 15 minutes.

• Telephone interpreters are available for more than 175 languages.

• Most written documents that are given to patients are available in Spanish, including consent forms and education about your medical care.