Emergency Services

If you are experiencing a medical emergency, please call 911 or go to your nearest emergency room.

Our Team is Ready to Help 24/7

The Emergency Departments at both the Central Campus and the Mares Campus of Confluence Health Hospital are equipped with state-of-the-art equipment to provide immediate care to patients. Our team is on call 24/7 and ready to act at a moment’s notice. Emergency rooms are outfitted with life-saving technology and specially-trained staff, which is why patients facing life-threatening situations need to receive care here rather than an urgent care facility or doctor’s office.

We have opened a new Emergency Department at Confluence Health Hospital | Mares Campus (820 N. Chelan Ave, Wenatchee) within the space previously occupied by our Walk-in Clinic. Also, please note that our new "DirectCare" clinic (formerly known as the Walk-in Clinic) is still located inside the Mares Building but has moved to the east end of the ground floor.

If you are experiencing any of the following symptoms, go to the emergency room at your nearest hospital:

• Chest pain/discomfort

• Severe abdominal pain

• Symptoms of stroke (slurred speech, facial droop, one sided body weakness)

• Alcohol or drug withdrawal

• Anaphylaxis reaction

• Asthma (severe)

• Bleeding (uncontrollable)

• Burns (severe, blistering, greater than the size of your hand)

• Coughing/vomiting blood

• Dehydration

• Dizziness of fainting

• Fever in infants younger than 3 months

• Fracture (bone showing)

• Headache (severe)

• Major head injury

• Ingestion of poisonous or obstructive objects

• Pregnancy complications

• Rapid or irregular heartbeat

• Seizure

• Shortness of breath

• Suicidal thoughts

• Trauma

Where to Go for Care?

You should use a hospital's emergency room for serious or life-threatening problems. It is not the place to go for common illnesses or minor injuries. However, when you need care quickly but don’t require emergency services, please visit our DirectCare clinics. DirectCare is designed to serve our communities efficiently by accommodating one problem and one patient per appointment slot. Same-day or next-day appointments are typically available. To learn more about DirectCare, click here.

You Should Go to DirectCare for These Conditions:

• Allergies

• Asthma attach (still able to complete full sentences)

• Burns (minor redness, swelling, no blisters, less than the size of your hand)

• Colds, flu, fever

• Cough, sore throat, ear ache

• Cut/laceration (minor-possible stitches needed)

• Fracture (no visible bone)

• Head injury (no loss of consciousness, no confusion or memory loss)

• Insect bits

• Migraines

• Nausea/vomiting

• Pink eye

• Rash

• Sprains or strains

• Urinary tract infections

• Common illnesses such as colds, flu, ear aches, sore throats, migraines, fever or rashes

• Minor injuries such as sprains, back pain, minor cuts and burns, minor broken bones or minor eye injuries

• Regular physical, prescriptions, and health screenings

• A health problem where you need advice